FAQ’s
How long does delivery take?
We aim to dispatch all orders within 2 business days from our warehouse. Once shipped, please allow:
- Standard Shipping: 2–5 business days (Australia-wide)
- Express Shipping: 2–3 business days (Australia-wide)
For international shipping timeframes, please contact our Customer Service team.
*Please note that dispatch and shipping times will take longer during a sale or promotional period
What is your returns policy?
We want you to love your purchase. Here’s a quick overview of our return options:
- Full-priced items: Return within 20 days for a refund, exchange, or gift card (excludes postage). Items must be unworn, undamaged, and have original tags attached.
- Sale items (under 50% off): Eligible for exchange or gift card only.
- Clearance items (50% off or more), underwear, and gift cards: Final sale – not eligible for return.
Return postage is the customer's responsibility unless the item is deemed faulty.
→ For full details, visit our Returns Page.
Where can I buy Ringers Western in-store?
You can find Ringers Western at select major retailers and independent stockists across Australia.
Use our Store Finder to locate your nearest stockist, or contact our Customer Service team for assistance.
Can I use a discount code?
Yes, discount codes can be used on full-priced items only.
Please note:
- Discount codes cannot be applied to sale items or during promotional periods
- Only one discount code can be used per order
Do you have a loyalty or rewards program?
Yes, we value our customers! Join the Ringers Western Loyalty Program to earn rewards, get early access to sales, and enjoy exclusive member perks.
→ Visit our Loyalty Page for more information.
Hat Accessories
Shop Hat Accessories
A hat that’s been through the yards, races and everything in between deserves a little TLC. Keep it clean, keep it personal and get more life out of your gear with the latest hat accessories from Ringers Western.
Clean Your Hat’s On-The-Go With Our Hat Brushes
Dust and dirt are just part of the job and country lifestyle in general. But it doesn’t have to mean your hat has to show up at the next big occasion looking that way. Stashing one of our compact hat brushes in the ute or your kit bags means you can give your felt or wool hats a quick once-over before you show up. They’re one of our most popular hat accessories, doing the job in as little as thirty seconds.
Stand Out From The Crowd With Metal Hat Pins
A hatpin may be small, but it can say a lot about the person wearing it, especially when you’re in a crowd. The solid metal construction and classic country designs of our hat pins add a touch of personality to any felt or Western hat without looking ‘too much’.